Job Information

Sanford Health Member Services Associate in Watertown, South Dakota

Create Your Career With Us!

Join us at Profile by Sanford, one of the fastest growing franchise brands in the country. Be part of hundreds of locations across the US transforming lives through a nutrition program that pairs a science-based approach to weight loss with compassionate one-on-one health coaching.

Facility: Profile By Sanford 11048
Location: Watertown, SD
Address: 1000 29th St SE, Watertown, SD 57201, USA
Shift: Varies
Job Schedule: Full time
Weekly Hours: 40.00

Job Summary

The Member Services Associate is a frontline professional who serves as the first point of contact at locations while demonstrating exceptional customer service with a high level of professionalism. Participates in a team atmosphere while promoting health and wellness both professionally and personally. Continuously offers a superior customer support in order to make every moment an experience. Support members by providing program and product information, entering member data, handling both inbound and outbound calls, assisting with operations, scheduling of members appointments, and other member service related tasks. Responsible for follow up with members and potential members via email or phone. Demonstrates basic product knowledge, computer, and point of sale skills. Demonstrate detail oriented and be able to carry out multiple tasks at one time.

Qualifications

High school diploma or equivalent preferred.

Minimum of one year customer service experience required. Possesses strong computer skills with a working knowledge of Microsoft Office, including Outlook, Word, PowerPoint and Excel.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit https://sanfordhealth.jobs/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Job Function: Sports Medicine and Wellness
Req Number: R-71053
Featured: No