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Sanford Health Personal Systems Technician - IT Personal Systems Tech in Sioux Falls, South Dakota

Job Title: Personal Systems Technician | IT Personal Systems Tech | Sioux Falls

City: Sioux Falls

State: SD

Department : IT Personal Systems Technician - Sioux Falls

Job Schedule: Full Time

Shift: Varies

Hours Per Shift: 8 hr

JOB SUMMARY

Analyzes, troubleshoots, resolves performance issues and works with internal support teams, help desk and outside vendors to resolve tickets and implement new/upgraded systems. Requires general networking support and knowledge of commonly used concepts, practices and procedures within the networking field.

The Personal Systems Technician works with unconventional devices or software packages that are unique to an individual or a department's needs. Requires exercising independent judgment to perform the functions of the job. Attends conferences and seminars, as needed, to obtain specific hardware/software knowledge. Understands a systems approach to problem solving and process improvement. Extensive working knowledge in the configuration and maintenance of personal computers and related operating systems and applications. Working knowledge of the LAN's, WAN's, and connectivity applications. Ability to work with multiple departments and facilities in providing necessary support and installation of hardware and software standards. Good communication skills with our users to provide the appropriate support to their technical issues.

POSITION RESPONSIBILITIES

Facilitates the

resolution of customer problems, issues, or concerns. Communicates the

importance of customer needs/expectations and commits to resolving them. Refer

major hardware or software problems or defective products to vendors or

technicians for service. Read technical manuals, confer with users, or conduct

computer diagnostics to investigate and resolve problems or to provide

technical assistance and support. Answer user inquiries regarding computer

software or hardware operation to resolve problems. Install and perform minor

repairs to hardware, software, or peripheral equipment, following design or

installation specifications. Set up equipment for employee use, performing or

ensuring proper installation of cables, operating systems, or appropriate

software.

QUALIFICATIONS

Associate's degree in computer related field or four years experience working with personal computers.

When applicable, may need a valid driver's license. If valid driver's license is required, must maintain a good driving record.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth.

We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities.

We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Sioux Falls

State: SD

Job Function: Information Technology

Job Schedule: Full Time

Shift: Varies

Req Number: WD06386

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