Sanford Health Manager Network Services | IT Production Services | Sioux Falls, SD or Fargo, ND in Sioux Falls, South Dakota
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
See yourself at Sanford!
Facility: Stevens Center Building
Location: Sioux Falls, SD
Job Schedule: Full time
Weekly Hours: 40.00
Lead the functional management of Sanford Health’s IT Technology. Responsible for ensuring consistency of IT technologies by defining standards and policies. Provide centralized management of the planning, managing and implementing of functional technology, and manage a team to deliver services across the enterprise. Plans, organizes, and directs the Network Operations Team to ensure the stable operation and problem resolution of Sanford’s network infrastructure (hardware and software). Overall responsibility for network operations work, including the oversight of the performance and daily operations of maintaining Sanford's enterprise networks. Ensures the development and adherence to enterprise networking standards and metrics. Oversees development of procedures and processes for enterprise network operations. Responsible for ensuring that the enterprise has the capability to support new technologies and maintain high levels of network performance and reliability.
Experience: Typically has 7 to 10 or more years of IT and business/industry work experience, with at least 3 years of leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders. Experience in areas such as data communications software and hardware, network administration, support and maintenance.
Breadth: Mid level management in network operations and management functions. Has overall responsibility for department decisions and management. Provides direction, coaching and mentoring to staff. Accountable for IT functional/departmental results. Expected to promote quality in support services to drive business value in compliance with internal and external IT policies and procedures. Responsible for identifying and managing potential risks of delivering the support services required to support and enable Sanford Health's current and future business needs, as well as identifying, assessing, and prioritizing meaningful strategic opportunities within both clinical or non-clinical settings, and to develop the people, processes, and underlying technologies to deliver on those opportunities. Provide subject matter expertise for governing bodies to ensure high quality service delivery, ongoing strategic partnership and support. Works with business partners to support and inform the financial and strategic management used to enable the enhanced performance of Sanford Health. Employs performance development programs that result in both individual and team growth. Creates opportunities for individuals to exercise and grow new skills. Accountable as a resource to team members in department as well as other departments in the organization. Approves time off requests, and signs off on employee timecards. Maintains schedule to ensure proper staffing at all times. Responsible for the interviewing, hiring, discipline of employees and any other personnel issues that arise. Completes performance appraisals. Develops and maintains all budgetary items. Responsible for oversight of vendor management, contracts, and support agreements. Responsible for statement of work review related to project leadership. Excellent interpersonal and communication skills required. Must have experience providing excellent customers service in a prompt and professional manner and have the ability to work independently, balancing multiple tasks within deadlines. Must be comfortable managing change with excellent problem solving skills. Experience in training and presentation techniques. Ability to manage a project across teams and meet goals required. Knowledge of current clinical practice, regulatory healthcare requirements, and healthcare information systems.
Fantastic Opportunity to manage a network services organization for a $6B enterprise to deliver operational excellence for an improved patient experience.
Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field or equivalent work experience.
Minimum of four years' experience in management required.
Information Technology Infrastructure Library (ITIL) Foundation certification preferred.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to email@example.com .
Job Function: Information Technology
Req Number: R-18456