Troon Golf Hospitality Manager in Sioux Falls, South Dakota
Great Shots in South, Dakota is excited to announce the career opportunity of a full-time Hospitality Event Manager for our property. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. #GreatShots
Key Responsibilities of the Hospitality Event Manager:
Reviews all Banquet Event Orders on a daily basis to determine staffing levels, location set-up, related supplies and decorating materials.
Ensures events are set up on time, the quality of the product and level of service delivered.
Maintains and improves on an ongoing basis the presentation of all events at the facility.
Processes event checks and related documents in accordance with established accounting policies and procedures to include recording events on the POS system.
Responsible for maintaining inventory, storage areas, and preparation of inventory reports as well as preparation of proposals for significant expenditures such as new theme parties, equipment, etc.
Monitors overall event areas for cleanliness and any maintenance issues. Works with facilities team on any areas in need of attention.
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
Manages department members that may include, but is not limited to: Event Bartenders, Event Captains and Event Servers.
Assures that effective orientation and training are given to each new associate. Develops ongoing training programs and test for comprehension.
Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses
Minimum Qualifications for the Hospitality Event Manager:
- Bachelor’s degree (BA) and or one to two years related experience and/or training; or equivalent combination of education and experience. Experience managing personnel.
Driver’s License may be required. Alcohol Service Training, Food safety and applicable sanitation training.
Knowledge of software applications such as Microsoft Word, Excel, and POS system Must be able to work days, nights, weekends and holidays.
Position: Hospitality Manager
Location: Sioux Falls
Job Category: Hospitality