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Troon Golf Hospitality Manager in Sioux Falls, South Dakota


Great Shots in South, Dakota is excited to announce the career opportunity of a full-time Hospitality Event Manager for our property. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. #GreatShots

Key Responsibilities of the Hospitality Event Manager:

  • Reviews all Banquet Event Orders on a daily basis to determine staffing levels, location set-up, related supplies and decorating materials.

  • Ensures events are set up on time, the quality of the product and level of service delivered.

  • Maintains and improves on an ongoing basis the presentation of all events at the facility.

  • Processes event checks and related documents in accordance with established accounting policies and procedures to include recording events on the POS system.

  • Responsible for maintaining inventory, storage areas, and preparation of inventory reports as well as preparation of proposals for significant expenditures such as new theme parties, equipment, etc.

  • Monitors overall event areas for cleanliness and any maintenance issues. Works with facilities team on any areas in need of attention.

  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.

  • Manages department members that may include, but is not limited to: Event Bartenders, Event Captains and Event Servers.

  • Assures that effective orientation and training are given to each new associate. Develops ongoing training programs and test for comprehension.

  • Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses

Minimum Qualifications for the Hospitality Event Manager:

  • Bachelor’s degree (BA) and or one to two years related experience and/or training; or equivalent combination of education and experience. Experience managing personnel.

Other Qualifications:

  • Driver’s License may be required. Alcohol Service Training, Food safety and applicable sanitation training.

  • Knowledge of software applications such as Microsoft Word, Excel, and POS system Must be able to work days, nights, weekends and holidays.

Position: Hospitality Manager

Location: Sioux Falls

Job Category: Hospitality