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Sanford Health Benefits Administration Specialist - HR Benefits Administration in Sioux Falls, South Dakota

Job Title: Benefits Administration Specialist | HR Benefits Administration | Sioux Falls

City: Sioux Falls

State: SD

Department : HR Benefits Administration

Job Schedule: Full Time

Shift: Varies

Hours Per Shift: 8 hr


The Benefits Administration Specialist is responsible for supporting the vision, strategy, and objective of the Total Rewards Center of Excellence (COE). Conduct benefits administration activities and processes and follow all Human Resource operations policies and procedures to ensure effective client support. Research, analyze, and resolve benefit issues or inquiries escalated by the Employee Service Center. Support Supervisor of Benefits Administration in developing and delivering group benefit overview sessions and maintain all benefit summaries, booklets, and forms. Work with benefit vendors to plan, administer, and resolve coverage and date questions. Provide audit support to ensure accurate enrollments and contributions. Assist with updating benefit policies and SPD's for the enterprise. May conduct survey of Sanford staff when appropriate regarding their benefit decisions and choices. Assist with benefit communications prior, during, and after open enrollment to ensure a smooth process. Advise Employee Service Center employees as needed in handling complex transactions related to benefits. Conduct benefit reviews with potential physicians and APP's during the recruitment process. Assist with new APP orientation. Ability to deliver high quality customer service consistently in a professional manner. Ability to follow strict policy guidelines. Strong customer service focus. Strong interpersonal and listening skills. Ability to handle multiple customer service requests in a timely manner. Effective prioritization, follow-up skills and the ability to escalate issues when necessary. Attention to detail (particularly with entering data). Ability to follow standard operating procedures. General organizational skills as well as a general ability solve problems analytically. Strong communication skills and an ability to deal with ambiguity. Flexibility to accommodate staff scheduling changes, Ability to handle confidential and sensitive information.


Applies the appropriate taxonomy to add and retrieve knowledge elements. Organizes key points and supporting information for a topic as appropriate for the audience. Identifies and exploits own strengths; minimizes limitations. Identifies and documents specific problems and resolution alternatives. Communicates well downward, upward, and outward. Makes oral presentations and writes reports needed for own work. Responds to day-to-day operational priorities while still making progress on project work.



Bachelor's degree in Human Resources, Business or related field or 1-3 years of equivalent HR experience.

General computer skills and ability to use programs such as PowerPoint, Excel, work and Microsoft Outlook.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth.

We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities.

We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to .

City: Sioux Falls

State: SD

Job Function: Human Resources

Job Schedule: Full Time

Shift: Varies

Req Number: WD08863