Sanford Health Member Service Associate | Profile in Knoxville, Tennessee
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
See yourself at Sanford!
Facility: Shops At Lovell Place
Location: Knoxville, TN
Job Schedule: Part time
Weekly Hours: 30.00
The Member Services Associate is a frontline professional who serves as the first point of contact at locations while demonstrating exceptional customer service with a high level of professionalism. Participates in a team atmosphere while promoting health and wellness both professionally and personally. Continuously offers a superior customer support in order to make every moment an experience. Support members by providing program and product information, entering member data, handling both inbound and outbound calls, assisting with operations, scheduling of members appointments, and other member service related tasks. Responsible for follow up with members and potential members via email or phone. Demonstrates basic product knowledge, computer, and point of sale skills. Demonstrate detail oriented and be able to carry out multiple tasks at one time.
High school diploma or general education diploma (GED) required.
Minimum of one year customer service experience required. Possesses strong computer skills with a working knowledge of Microsoft Office, including Outlook, Word, PowerPoint and Excel.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to firstname.lastname@example.org .
Job Function: Sports Medicine and Wellness
Req Number: R-19730