Job Information

Sanford Health Associate Guest Service Representative in Jackson, Minnesota

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

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Facility: Jackson Medical Center
Location: Jackson, MN
Shift: Varies
Job Schedule: PRN
Weekly Hours: Varies

Job Summary

Greets and assists patients, families and visitors in a courteous manner. Possesses outstanding front line customer service and creates a positive first and last impression to patients, families and visitors. Displays extraordinary professionalism and tact during stressful and busy times. Responds to patients with empathy using positive interpersonal skills. Directs patients, family members, visitors and guests to patient hospital departments, clinics and other Sanford locations. Monitors traffic in patient drop off areas. Provides city information to patients and visitors about available lodging and area business.

Possesses ability to push a wheelchair and understand the proper use of body mechanics as necessary. Occasionally assists with pushing a patient, family member or visitor in wheelchair to desired areas. Assists healthcare staff in discharging patients. Keeps lobby in reasonable order. Possesses ability to work outside in all kinds of environmental elements. Demonstrates ability to problem solve.

Displays ability to use good judgement during unusual circumstances. Displays positive attitude and ability to learn quickly, adapting to change. Strong ability to communicate with patients, family members, visitors and others.

Department Details

PRN position to help supplement staffing at the screening table at the front entrance. Would utilize full and part-time staff first to ensure productivity is being met but in times of high volume and anticipated sick time would like additional resource if needed. The person who fills this position would be informed that this position is contingent upon current regulation and when the screener is no longer needed neither would be this position.

Qualifications

High School diploma preferred.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Job Function: Customer Support Services
Req Number: R-29153
Featured: No