Sanford Health Senior Profile Coach - Profile in Indianapolis, Indiana
Job Title: Senior Profile Coach | Profile | Indianapolis
Department : Profile - Store Operations
Job Schedule: Full Time
Hours Per Shift: Other
Must remain skilled in developing trust and building rapport with current and/or potential members while supporting an environment free of discrimination and bias.
Demonstrates excellent skills in customer service, enthusiasm, compassion, teamwork and empathy. Possesses strong work ethic and dedication to continued learning, including participation in monthly staff meetings and obtaining required units of Profile ongoing education credits. Possesses computer
skills including Microsoft Word, Excel, Outlook and web navigation, especially the Profile Member and Coach app. Operates Point of Sale, member management and phone systems.
Provides one-on-one and/or small group coaching sessions to members of the Profile Weight Management program. Delivers evidence-based protocols, reinforcing the value of using meal replacement products for weight loss and weight maintenance, as designed by the Profile Clinical Advisory Board. Possesses motivational interviewing skills to retain member and assist them with healthy lifestyle modification. Respects confidential information of Profile members and Profile business statistics.
Assists with Key Performance Indicators (KPI's), business development, evaluating program effectiveness and process improvement. Promotes the culture of learning as established by the store manager and Profile Headquarters. Mentors Associate Coaches and/or Coaches as assigned by manager, including regular auditing, sit ins, and 1:1's with consistent feedback. Follows up with Coaches as needed with development plans. Assists colleagues as an in-store coaching resource. Regularly presents education at staff meetings. Attends local and enterprise development meetings, mostly via virtual meeting rooms. Establishes and maintains advanced understanding of the Profile program. Displays ability to take initiative. May run Profile Coach Certification courses at various training centers.
Uses a variety of resources to assess own abilities, interests, values, and limitations. Sells to a wide variety of customers in different industries or walks of life. Researches approaches for exploring new business opportunities. Provides persuasive messages using well-reasoned arguments to address audience concerns or reactions. Monitors client satisfaction levels on a regular basis. Explains how own motivation relates to the workplace. Document activities and record information, such as the numbers of applications completed, presentations conducted, and persons assisted. Demonstrates sensitivity to speakers by positive language, verbal and non-verbal. Customizes solutions to meet clients' dynamic current and future needs using company's products, services and capabilities efficiently and effectively. Counsel individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life. Coaches one or several individuals or teams on a specific competency or subject area. Advises on details of multiple products and product groups.
Bachelor's degree or six years of applicable experience required.
Minimum of one year service as a Profile Coach (includes time spent as an Associate Profile Coach).
Achieve and maintain Profile Coach Certification.
About Sanford Profile:
Profile by Sanford is among America’s fastest-growing franchisors offering health, nutrition and weight loss coaching. Developed by doctors and researchers at Sanford Health, one of the nation’s premier integrated healthcare systems, Profile takes a safe and proven science-based approach to make weight loss simple, effective and sustainable. Headquartered in Sioux Falls, SD, our values center on people (developing, authentic relationships,) passion (driven by optimism and continuous improvement) and lifestyle (striving for wellness).
For more about us, visit profileplan.com
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to firstname.lastname@example.org .
Job Function: Profile
Job Schedule: Full Time
Req Number: WD16010