Sanford Health Senior Patient Access Representative - Surgical Services in Fargo, North Dakota

Job Title: Senior Patient Access Representative | Surgical Services | Fargo

City: Fargo

State: North Dakota

Department : Surgical Services-SMCF & Bdwy

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

Serves as a liaison between patients, families, physicians and medical support staff in answering and directing phone calls. Will create an electronic patient file, verify patient information, provide, scan and route necessary patient forms and documents. May schedule patient appointments, arrange interpreter services, check patients in/out, offer patient enrollment to additional Sanford resources and applications. May also coordinate provider schedule, resolve work queue issues and manage recall and waitlists. May collect co-pay and/or payment on patient accounts. Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Must be able to work as part of a team and also independently. Must always maintain confidentiality of sensitive information.

EXPECTED HOURS

Full-time, 40 hours a week. This position rotates start times but ranges from 8-5 pm Monday-Friday. No weekends or holidays.

DEPARTMENT DETAILS

This role will schedule for surgical and anesthesia procedures throughout the Fargo region. This role has interdisciplinary accountability and will work with all clinics and procedural areas.

QUALIFICATIONS

High school graduate. Must have knowledge of medical terminology and operatng room procedures. Previous experience in a medical setting is required. Experience in an operatng room is preferred. Must have knowledge of various computer sofware applicatons,including database programs. Must have strong organizatonal and communicaton skills.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth.

We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition here in your community,

across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities.

We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

In compliance with federal law requiring employers to verify new employees' U.S.

employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Fargo

State: North Dakota

Job Function: Revenue Cycle

Job Schedule: Full Time

Shift: Days

Req Number: req19214