Sanford Health RN Ambulatory, Triage - Family Medicine Southpointe Clinic in Fargo, North Dakota
Job Title: RN Ambulatory, Triage | Family Medicine Southpointe Clinic | Fargo
Department : Family Medicine Southpointe Clinic
Job Schedule: Full Time
Hours Per Shift: 8 hr
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
Explains treatments and procedures to patients suffering less serious illnesses and injuries. Delivers written and oral communication responds to questions and concerns, and produce specific outcomes and impact. Coordination and management of care for patients, including with complex needs. Builds a rapport with the patient and explains the condition and course of action effectively. Responsible for promoting a safe environment for patients, families, staff, residents, and visitors and working collaboratively with the multi-disciplinary health care team to provide the best outcomes for patients. Provides direct service to internal or external customers. Performs triage, sorting patients needing urgent care from those with less severe injuries. Performing age related patient assessments and nursing interventions. Effectively delegates and supervises based on one's state practice act and an understanding of the concepts of responsibility, authority, and accountability.
Clinic hours: 7:30 - 5, Monday - Friday, no weekends or holidays
Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelorâ€™s Degree in nursing preferred.
One year of healthcare experience preferred.
Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside. Within first 30 days of employment, all requirements to obtain license needed for role is completed. Obtains and subsequently maintains required department specific competencies and certifications. Obtains and subsequently maintains required department specific competencies and certifications.
About Sanford Health:
At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to firstname.lastname@example.org .
Job Function: Nursing
Job Schedule: Full Time
Req Number: WD13829