Sanford Health Profile Coach - Profile - Store Ops in Fargo, North Dakota
Job Title: Profile Coach | Profile - Store Ops | Fargo
Department : Profile - Store Ops - Fargo ND
Job Schedule: Full Time
Hours Per Shift: Other
Completes all of Profile coach on boarding consisting of: pre-coach certification requirements, attending coach certification class, passing coach certification exam, and accepting Profile Code of Ethics including protocol adherence and utilization of meal replacements that directly correlate with member plans. After a successful 90-day evaluation, Associate Coach will be promoted to Profile Coach. Must remain skilled in developing trust and building rapport with current and/or potential members while supporting an environment free of discrimination and bias. Demonstrates excellent skills in customer service, enthusiasm, compassion, teamwork and empathy. Possesses strong work ethic and dedication to continued learning, including participation in monthly staff meetings and obtaining required units of Profile ongoing education credits. Possesses computer skills including Microsoft Word, Excel, Outlook and web navigation, especially the Profile Member and Coach app. Operates Point of Sale, member management and phone systems. Provides one-on-one and/or small group coaching sessions to members of the Profile Weight Management program. Delivers evidence-based protocols, reinforcing the value of using meal replacement products for weight loss and weight maintenance, as designed by the Profile Clinical Advisory Board. Possesses motivational interviewing skills to retain member and assist them with healthy lifestyle modification. Respects confidential information of Profile members and Profile business statistics. Assists with Key Performance Indicators (KPI's), business development, evaluating program effectiveness and process improvement.
Seeks opportunities to nurture strong client relationships. Pursues development opportunities consistent with career objectives. Provides a quality of service that customers describe as excellent. Identifies the various products contained in different Office suites. Identifies industry groups that would benefit from the organization's products and services. Explains key product differences to clients. Explains different product features to different customers as appropriate to their needs. Determines how coaching can be applied to a situation. Counsel individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life. Concentrates on the message and gives the speaker full attention. Adapts standard communication approaches when conducting dialogue with different audiences or conveying messages. Adapts interaction style to situations and people.
Minimum of a bachelor's degree or six years of equivalent and applicable experience required. Must complete onboarding and Profile certification as an Associate Coach. Achieve and maintain Profile Coach Certification.
About Sanford Profile:
Profile by Sanford is among America’s fastest-growing franchisors offering health, nutrition and weight loss coaching. Developed by doctors and researchers at Sanford Health, one of the nation’s premier integrated healthcare systems, Profile takes a safe and proven science-based approach to make weight loss simple, effective and sustainable. Headquartered in Sioux Falls, SD, our values center on people (developing, authentic relationships,) pass (driven by optimism and continuous improvement) and lifestyle (striving for wellness). < br />
For more about us, visit profileplan.com
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to email@example.com .
Job Function: Profile
Job Schedule: Full Time
Req Number: WD03366