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Sanford Health Community Relations Specialist - AirMed in Fargo, North Dakota

Job Title: Community Relations Specialist | AirMed | Fargo

City: Fargo

State: ND

Department : Airmed - Nursing Inpatient - Fargo

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

Works collaboratively with services within the Sanford Health region to help facilitate and develop excellent pre-hospital care by preventing duplication of services while providing a resource for processes, information technology support, quality assurance, quality improvement, staffing, equipment, education, risk management, and operational issues.

Acts as a liaison with subject matter experts to help facilitate a uniform and consistent message. Cultivates and maintains relationships with external stakeholders to improve Sanford AirMed's reputation and presence in the market and educate stakeholders to ensure safety and appropriate utilization of air medical resources. Must have knowledge of Sanford AirMed operations, including policies, procedures and service area. Requires the ability of independent judgment and reasoning, assessment of information and the ability to initiate appropriate action. Adaptable to change. Supports positive working relationships with co-workers, patients, family members, and visitors. Travel as needed.

POSITION RESPONSIBILITIES

Resolves complex customer complaints or problems. Participates in consulting projects that enhance the building of trusting and loyal business relationships. Uses different communication styles to effectively relate to diverse customer types. Focuses activities on developing and maintaining positive customer relationships. Participates in delivery of training via various methods for existing lesson plans. Uses a variety of computer hardware, operating systems, utilities and applications. Assists in the development of new marketing channels and tools. Arranges meetings, schedules rooms, equipment, refreshments, etc. Participates in developing and coordinating a communications event or campaign.

DEPARTMENT DETAILS

Sanford AirMed has been in service for more than 40 years and has treated more than 70,000 patients. We take off within minutes from our Bemidji, Bismarck, Fargo, Dickinson, and Sioux Falls locations. Our flight teams of registered nurses, paramedics and respiratory therapists have advanced training in cardiac, trauma, burns, stroke, sepsis, pediatric, obstetric and neonatal critical care. In addition, Sanford AirMed employs a staff of full-time pilots and mechanics to operate and maintain all aircraft.

QUALIFICATIONS

Bachelor's degree or three years work experience related to outreach development preferred.

Previous flight experience helpful, but not necessary.

Must maintain a valid driver's license.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth.

We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities.

We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Fargo

State: ND

Job Function: Emergency Medical Services

Job Schedule: Full Time

Shift: Days

Req Number: WD08930

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