Sanford Health Supervisor, EMS Operations - Ambulance in Canby, Minnesota

Job Title: Supervisor, EMS Operations | Ambulance | Canby

City: Canby

State: Minnesota

Department : AMBULANCE

Job Schedule: PRN

Shift: Varies

Hours Per Shift: 8 hr


Daily duties for the Supervisor of EMS Operations may consist of but not limited to coordinating the scheduling of emergency medical systems and operations, overseeing the orientation of new staff, yearly licensure/credentialing, dealing with employee issues/behaviors, assisting with hiring/termination, maintaining transport equipment/checklists , and peer reviews. Individuals must demonstrate the ability to write and verbalize goals, objectives and document outcomes. Supervisor of EMS Operations are expected to assist with evaluating the performance of current employees. Individuals must have strong, effective interpersonal skills and be able to teach and develop the emergency management services group. Supervisor of EMS Operations must be able to work independently and demonstrate accountability to define goals and objectives to achieve desired outcomes. Individuals should have knowledge of relevant equipment, policies and procedures. Supervisor of EMS Operations must be able to work independently and demonstrate accountability to define goals and objectives to achieve desired outcomes. Individuals are required to have a strong commitment and will need to provide outstanding services and have a clear customer focus. It is essential for the Supervisor of EMS Operations to have strong negotiation skills, be creative, flexible, and innovative in adapting the program to changing customer needs. Individuals should maintain all credentials and have strong clinical skills. Supervisor of EMS Operations will be expected to keep the management team informed on activities within the group such as but not limited to the progress on projects. Individuals should attend training classes to maintain national certification, state licensure, trade and education conferences, and keep abreast of new developments in the field, or maintain existing knowledge. Depending on location of position, work hours will vary depending on patient needs. This may include overtime, call, backup call, nights, days, weekends, and holidays.


Shifts focus among several efforts as required by changing priorities. Delivers written and oral communication, responds to questions and concerns, and produce specific outcomes and impact. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Raises awareness of potential strategic alliances and partnerships. Facilitates reconciliation rather than divisiveness among individuals. Collaborates with others to create satisfactory interpersonal outcomes. Assists in the coordination of departmental employees for efficiency and effectiveness enhancement. Monitors progress continuously and adjusts tactics for handling situations on a case by case basis. Obtains information and addresses questions that can facilitate movement from problem to resolution stage.


Depending on state requirements, individuals will need to be nationally registered and may need to have a state license or additional licensures as required, Emergency Medical Technician (EMT), Paramedic (PAR) or Flight Paramedic Certification and continued education hours as mandated by accreditation. Current Basic Life Support (BLS), Prehospital Trauma Life Support (PHTLS) or equivalent, advanced version for paramedics, International Trauma Life Support (ITLS), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), and Neonatal Resuscitation Program (NRP) preferred depending on location. Additional training provided/workshops and staff meetings are to be attended as per policy. If an individual does not hold the required state license(s) upon hire, the individual must obtain the license(s) within 30 days of hire. Must possess a valid Driver's License and have a good driving record. High school diploma or equivalent required; Post-secondary education (Associates or Bachelor's degree) preferred or must have three years experience in ambulance services, managerial experience, or two years of previous experience as a flight medic. Associates Degree in Paramedic Technology or Paramedicine preferred. Completion of an accredited Paramedic Training Program required for licensing and must have a thorough knowledge of paramedic principles, practices and techniques, knowledge on various equipment and certification as a provider/instructor is preferred.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth.

We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition here in your community,

across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities.

We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to .

In compliance with federal law requiring employers to verify new employees' U.S.

employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at or here for Spanish Version at .

City: Canby

State: Minnesota

Job Function: Clinical Support

Job Schedule: PRN

Shift: Varies

Req Number: req20201