Sanford Health Member Services Associate | Profile in Brookings, South Dakota
Profile by Sanford is among America’s fastest-growing franchisers offering health, nutrition and weight loss coaching. Developed by doctors and researchers at Sanford Health, one of the nation’s premier integrated healthcare systems, Profile takes a safe and proven science-based approach to make weight loss simple, effective and sustainable. Headquartered in Sioux Falls, SD, our values center on people (developing, authentic relationships,) pass (driven by optimism and continuous improvement) and lifestyle (striving for wellness). For more about us, visit Profile by Sanford.
Facility: Brookings Clinic
Location: Brookings, SD
Job Schedule: PRN
Weekly Hours: Varies
The Member Services Associate is a frontline professional who serves as the first point of contact at locations while demonstrating exceptional customer service with a high level of professionalism. Participates in a team atmosphere while promoting health and wellness both professionally and personally. Continuously offers a superior customer support in order to make every moment an experience. Support members by providing program and product information, entering member data, handling both inbound and outbound calls, assisting with operations, scheduling of members appointments, and other member service related tasks. Responsible for follow up with members and potential members via email or phone. Demonstrates basic product knowledge, computer, and point of sale skills. Demonstrate detail oriented and be able to carry out multiple tasks at one time.
High school diploma or general education diploma (GED) required.
Minimum of one year customer service experience required. Possesses strong computer skills with a working knowledge of Microsoft Office, including Outlook, Word, PowerPoint and Excel.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to firstname.lastname@example.org .
Job Function: Sports Medicine and Wellness
Req Number: R-17684