Sanford Health Volunteer Coordinator - Hospice in Bismarck, North Dakota

Job Title: Volunteer Coordinator | Hospice | Bismarck

City: Bismarck

State: ND

Department : Hospice

Job Schedule: Part Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

Oversee the day to day operations of the volunteer services. Included in this role, but not limited to: interviews potential volunteers, ensures adequate volunteer coverage and scheduling for departments, coordinates volunteer project requests, coordinates volunteer/recognition events (may include coordinating, facilitating, and documenting the regional recognition program), manages the database, and assists and supports the onboarding, orientation, and exit process of volunteers. May help in community fundraising and community awareness. Providing clerical support functions: including, but not limited to: taking minutes, collect nominees, generating reports and spreadsheets, coordinating and scheduling meetings/events, distribution of prizes, and notifying winners. Additional duties include ensuring volunteers remain compliant with Sanford's policy and standards through Annual Retraining Education. Facilitate Hospital wide events, and maintains and facilitates Service Excellence communications throughout Sanford Health based on regional location. Documents and maintain Service Recovery Reports, maintains and distributes Service Recovery gift cards and supplies. May contribute and/or hold a position on the advisory board. Adapting and creating new job descriptions for volunteer roles, and then collaborating with medical staff. Create Letters of Recommendation" for college students, write up quarterly and yearly impact statements (reports sent to site supervisors/ambassadors of hours each site volunteers have contributed, provide data on monetary impact, volunteer statements, acknowledge the impact of workforce development, etc.). For these statements, maintain organized lists of volunteers who have gone on to further med school, graduate school, internships, hired as a Sanford employee, etc. Also, manage conflict and act as a liaison between volunteers and staff. This role also, assists with responsibilities of supervising, planning, and directing the scope of the Volunteer Services program to augment the services of the regular staff within the Sanford. Also serves as consultant to other system volunteer programs. Excellent written and oral communication skills, including English usage, grammar, punctuation, and style. Ability to use appropriate reference materials. Must be self-directed with a high level of accountability and minimal supervision. Must be able to multi task, and function as a resource for employees. Must have a high level of customer service, public relations, training and problem solving skills. Must be able to utilize all office equipment including personal computer and application software, printer, FAX, copier, multi-line telephone system."

POSITION RESPONSIBILITIES

Identifies own key assignments, schedules, and process steps. Conducts numerous interviews covering a wide range of topics and interviewees. Demonstrates the ability to coordinate work so that it can help more than one team. Ensures an appropriate flow of communications within the team. Coordinates the necessary resources for managing efficient and effective projects within the program. Develops a culture in which all members work constructively to improve the performance of individuals and the team. Assists in communicating shared goals with diverse groups and parties. Identifies issues and communicates with others when a decision needs to be made. Describes the organizational culture for interacting with others. Arranges meetings, schedules rooms, equipment, refreshments, etc.

DEPARTMENT DETAILS

Recruit and train volunteers for hospice program. Schedule hospice volunteer visits. Days flexible. Must be available Tuesday mornings.

QUALIFICATIONS

Valid driver's license required. High school graduate required. Post secondary education, preferred. Two year's experience in volunteer work, public relations, community service or promotional work. Leadership capabilities and organizational skills. Excellent communication skills. Prefer typing skills at 50 wpm.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth.

We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities.

We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Bismarck

State: ND

Job Function: Customer Support Services

Job Schedule: Part Time

Shift: Days

Req Number: req31263

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