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Sanford Health Supervisor, Release of Information - Health Information in Bismarck, North Dakota

Job Title: Supervisor, Release of Information | Health Information | Bismarck

City: Bismarck

State: ND

Department : HIM Supervisor Release of Information - Fargo

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr


Responsible for the day-to-day operations and activities of the release of information department. May oversee and supervise multiple facilities depending upon location of position.

Accountable for orientation and training of new employees. Train and monitor compliance and competency of staff on new processes and workflows. Assist with implementation of new systems and workflows to facilitate efficient release of information processes and achieve goals and objectives. Serve as a One Chart Super Trainer for staff training and may provide support for go live upgrades. Ensure requests are completed accurately and within established timelines. Responsible for maintaining staff schedules and appropriate staffing levels relative to work volume. Maintain expert knowledge of applicable state and federal laws, HIPAA privacy and security regulations, as well as enterprise policies and procedures governing the release of protected health information. Work extensively with protected health information and oversee the adherence to HIPAA privacy and security regulations and policies. Assist in preparing new policies and protocols. Troubleshoot and identify problems and bring potential solutions forward to the manager. Identify priorities and adjust workloads of both self and or staff to meet changing business needs. Monitor staff performance and provide reports and trending information to manager. Follow up on outstanding requests and involve manager as needed. Assist manager in providing ongoing continuing education. Monitor performance and provide feedback to employees. Work with staff to coordinate and manage workflow. Approach opportunities for improvement in a positive manner, fostering a team approach to problem solving. Strong critical thinking skills are necessary for success in this role. Direct and supervise employees through performance evaluations, scheduling, orientation, and training. Responsible for employee hires, transfers, promotions, discipline, and terminations. Highly organized and detail oriented, with the ability to direct and motivate staff. Must be flexible, creative and willing to implement new ideas supportive of workflow standardization and HIM department direction and philosophy. Emphasize accuracy, productivity and completion of work within established timeframes. Assist in the development of enterprise training manuals and other teaching tools required for internal staff as well as other departments throughout the organization. Training may include classroom and webinar training. Travel will be required for training delivery as well as remote office support. Responsible for special projects and other duties assigned by the manager or director as needed.


Employs appropriate techniques for maintaining team enthusiasm, energy, and focus. Helps others drive tasks to completion as appropriate. Champions new ideas, methodologies and practices that drive individual and group productivity. Communicates a strong sense of urgency about solving problems and getting work done. Conducts evaluations on personnel performance at the work place and recommends improvement plans. Manage the department or supervise clerical workers, directing or controlling activities of personnel in the medical records department. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Identifies policies for processing, accessing and disclosing medical information. Adheres to established internal standards and procedures abstracted from HIPAA. Works with common health information concepts and terminology.


This full time position will work out of Bismarck. Successful candidates will have Health Information Management experience, preferably in Release of Information, along with great communication skills.


Associate's degree in Health Information Management (HIM) or related field required, Bachelor's degree preferred.

HIM related experience also required, preferably in release of information. Prior supervisory experience desired.

Registered Health Information Technician (RHIT) required. Registered Health Information Administrator (RHIA) preferred.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth.

We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities.

We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to .

City: Bismarck

State: ND

Job Function: Revenue Cycle

Job Schedule: Full Time

Shift: Days

Req Number: WD09095