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Job Information

Sanford Health IT Program Manager - Service Management | IT Support Services | Multi-City in Bismarck, North Dakota

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

See yourself at Sanford!

Facility: Expressway Business Office
Location: Bismarck, ND
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00

Job Summary

Apply advanced knowledge and experience to complex, interconnected complementary projects while ensuring projects stay in line with each other. Work independently with minimal direction on day-to-day work. Determine own methods and approaches, and establish own work priorities and timelines for own work, as well as the project teams. Program management often requires problem resolution for unique and complex challenges and requires generation of solutions that look beyond the immediate problem to wider implications. Build professional networks, and identify and connect resources to solve issues and achieve goals. Serve as a resource for leadership, stakeholders and the project team.

Align program projects and assess the impact of programs on business performance. Provide direction and leadership to project teams working on program projects. Define the scope of the program and projects that support it while defining best practices, processes and policies to ensure alignment with program objectives.

Plan, organize and deliver key projects/programs and its activities in accordance with the mission and goals of the organization. Detail the roadmap for program management within focal area. Manage resources, schedules, and financials and adhere to quality and control guidelines.

Assess program/project risks, propose resolutions, manage change requests and track implementation of resolution through to completion. Verify that the program achieves the proposed benefits defined in the business case.

Maintain authority over the program and its projects and assume responsibility for the overall program. Contribute to process improvement initiatives as it relates to improving program/project delivery.

Serve as change agent, influencing stakeholders and project deliverables to change organizational culture and processes. Present program/project proposals, updates and outcomes to senior leadership.

According to team and organizational needs, may perform project manager duties.


Bachelor’s degree in project management or related field required.

Seven to ten years' experience leading IT process improvement required. Previous experience working with business stakeholders in a cross-functional matrix environment and an intermediate level of proficiency with project management software and Microsoft Office required.

Information Technology Infrastructure Library (ITIL) certification preferred. Project Management Professional (PMP) certification a plus. Program Management Professional (PgMP) certification a plus.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to .

Job Function: General Administration
Req Number: R-20006
Featured: No