Sanford Health Director, Quality - Clinic Quality in Bismarck, North Dakota

Job Title: Director, Quality | Clinic Quality | Bismarck

City: Bismarck

State: ND

Department : Clinic Quality - Bismarck

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr


Provide oversight of quality, performance improvement, and patient safety activities. Develop the vision and strategic plan for quality, safety and continuous improvement across the Enterprise. Responsibilities include: budget management, allocation of appropriate resources and staffing, action plans, issue resolution, program development, education and mentorship of regional staff. Consults with senior leaders and frontline staff regarding error prevention strategies, advises on policies to encourage a culture of safety and design programs to deploy best practices in regard to increased error reporting and error reduction across the organization. Accountable to develop programmatic planning and project coordination to achieve the strategic goals of Sanford pertaining to quality, performance improvement and patient safety. Demonstrates the ability to analyze and synthesize complex or diverse information. Works well in group problem solving situations. Exhibits strong communication and presentation skills, and shows the ability to manage and coordinate project team activities. Effectively influences actions and opinions of others. Demonstrates understanding of clinical presentations of disease processes across the age spectrum. Demonstrates the ability to write clearly and concisely, communicating complex concepts accurately. Effectively presents information in a variety of venues and organizes communication systems necessary to achieve goals. Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Maintains an understanding of clinical presentations of disease processes across the age spectrum is necessary.


Supports and communicates the organization's quality management process. Selects organizational representatives for major advertising or promotional events. Represents the organization faithfully and accurately with internal and external audiences. Monitors and ensures adherence to organization's financial practices and standards. Handles multiple initiatives at the same time and integrates them into a comprehensive plan. Establishes and maintains productive working relationships within and outside of own area. Develops and presents reports on audit findings and recommendations. Develops and implements strategies for retaining excellent performing employees. Delivers written and oral communication, responds to questions and concerns, and produce specific outcomes and impact. Contributes to plans and policies regarding nurturing high-potential talent for retention and growth. Consults on the design and development of internal publications, marketing and reference materials.


Additional department details are not required at this time.


Bachelor's degree in nursing, public health, pharmacy, health administration, or other healthcare related field is required. Master's degree preferred.

Minimum of three years quality improvement experience required. Prior leadership/management experience is preferred.

Certifications in quality, patient safety, LEAN/Six-Sigma, project management or other applicable improvement methodologies is preferred.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth.

We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities.

We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to .

City: Bismarck

State: ND

Job Function: Quality and Risk Management

Job Schedule: Full Time

Shift: Days

Req Number: WD03614