Sanford Health Eye Services Representative - Ophthalmology in Bemidji, Minnesota
Job Title: Eye Services Representative | Ophthalmology | Bemidji
Department : Ophthalmology - Eye Services - Bemidji
Job Schedule: PRN
Hours Per Shift: 8 hr
Provides excellent customer service while performing both routine and complex administrative tasks in support of the eye department's providers and staff.
Demonstrates and aware of the value of a positive attitude in meeting objectives. Schedules and registers patients according to policies and procedures to ensure accurate and timely information for billing.
Daily responsibilities will include, but not limited to, greeting clients/patients, rooming patients, selling/dispensing glasses, providing customer service, appointment scheduling, daily cash flow and deposits and daily reporting. Ability to manage provider schedules, registration, and work queues. Performs additional duties, as assigned. Duties vary by location/setting.
Adheres to established internal standards and procedures abstracted from HIPAA.;Identifies tasks or outputs that require accuracy and detail-level attention.;Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.;Perform additional, objective ophthalmic testing as needed;Operates and maintains standard office equipment such as copiers, faxes, phones.;Works with providers to secure necessary medical records and authorize routine treatments.;Helps patients fill out forms and sign related documents according to prescribed procedures.;Answer telephones and direct calls to appropriate staff.;Registers patients and obtains admission data, as well as demographics and insurance information through patient interviewing.;Identifies key characteristics of effective customer service.;
This is a temporary opportunity working 40 hours/week, Monday-Friday, September-February. Looking for an individual with excellent customer service skills to patients and department's needs.
Post secondary education or equivalent training in a healthcare or business related field is preferred.
Previous customer service experience in an office setting, preferably in a healthcare setting. Knowledge of registration procedures, extensive computer skills, and basic knowledge of system applications, billing systems, and third party payers is preferred. Medical terminology desired.
About Sanford Health:
At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to firstname.lastname@example.org .
Job Function: Allied Health
Job Schedule: PRN
Req Number: WD10873