Sanford Health Senior Patient Access Representative - Surgical Associates in Sioux Falls, South Dakota

Job Title: Senior Patient Access Representative | Surgical Associates | Sioux Falls

City: Sioux Falls

State: South Dakota

Department : Surgical Associates

Job Schedule: Part Time

Shift: Days

Hours Per Shift: Other

EXPECTED HOURS

Part-time, 48 hours per two week pay period. 6 hours per day, 4 days a week.

JOB SUMMARY

Serves as a liaison between patients, families, physicians and medical support staff in answering and directing phone calls. Will create an electronic patient file, verify patient information, provide, scan and route necessary patient forms and documents. May schedule patient appointments, arrange interpreter services, check patients in/out, offer patient enrollment to additional Sanford resources and applications. May also coordinate provider schedule, resolve work queue issues and manage recall and waitlists. May collect co-pay and/or payment on patient accounts. Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Must be able to work as part of a team and also independently. Must always maintain confidentiality of sensitive information.

POSITION RESPONSIBILITIES

Understand and obtain authorization for diagnostic testing, surgical procedures and physician referrals. This position may have access to medications for purposes of distribution to licensed personnel. Excellent time management, organization and communication skills (written and verbal) are required. Must understand clinic procedures and opening/end of day protocols. Knowledge of organizational policies, office management practices and computer applications. Proficiently operates a multi-line telephone, computer, copier, fax machine, scanner, and webcam, as appropriate. Knowledge of medical terminology and abbreviations.

QUALIFICATIONS

High School graduation or GED is required. Prefer one year work experience, preferably in a medical office setting. More than 2 years of experience with surgical/scheduling experience preferred.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing. Every day, we show that commitment by delivering the highest quality of care to the communities we serve. We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases. We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-243-1372 or send an email to talent@sanfordhealth.org .

In compliance with federal law requiring employers to verify new employees' U.S. employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Sioux Falls

State: South Dakota

Job Function: Revenue Cycle

Job Schedule: Part Time

Shift: Days

Req Number: req8690