Sanford Health Personal Systems Technician - Information Technology in Sioux Falls, South Dakota

Job Title: Personal Systems Technician | Information Technology | Sioux Falls

City: Sioux Falls

State: South Dakota

Department : IT Support Services

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

Analyzes, troubleshoots, resolves performance issues and works with internal support teams, help desk and outside vendors to resolve tickets and implement new/upgraded systems. Position requires general networking support and knowledge of commonly used concepts, practices and procedures within the networking field. The systems may include unconventional devices or software packages that are unique to an individual's or department's needs. Reports to a manager or project manager but typically requires exercising independent judgment to perform the functions of the job. Attend conferences and seminars, as needed, to obtain specific hardware/software knowledge.Understands a systems approach to problem solving and process improvement. Must have an extensive working knowledge in the configuration and maintenance of personal computers and related operating systems and applications. Must have working knowledge of the LAN’s, WAN’s, and connectivity applications. Has an ability to work with multiple departments and facilities in providing necessary support and installation of hardware and software standards. Must have good communication skills with our users to provide the appropriate support to their technical issues.

POSITION RESPONSIBILITIES

May be expected to work a varied schedule from Sunday through Saturday. Some day and/or overnight travel is necessary. There is an on-call rotation schedule for this position which includes evenings and weekends.

QUALIFICATIONS

Minimum of Associate's degree in a computer related field. Committed to growth including personal and professional development and life-long learning. Attends mandatory educational requirements as directed by the organization.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing. Every day, we show that commitment by delivering the highest quality of care to the communities we serve. We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases. We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-243-1372 or send an email to talent@sanfordhealth.org .

In compliance with federal law requiring employers to verify new employees' U.S. employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Sioux Falls

State: South Dakota

Job Function: Information Technology

Job Schedule: Full Time

Shift: Days

Req Number: req12070