Sanford Health Health Guide - Enterprise Clinic Services in Sioux Falls, South Dakota

Job Title: Health Guide | Enterprise Clinic Services | Sioux Falls

City: Sioux Falls

State: South Dakota

Department : ENTERPRISE CLINIC SERVICES

Job Schedule: Full Time

Shift: Varies

Hours Per Shift: 8 hr

JOB SUMMARY

The Health Guide provides high touch, customer centered support in navigating the health care system and community resources for patients with complex healthcare needs. This individual shall possess a passion for health, wellness, and patient advocacy, as well as serve as a liaison between patients, the health care system, and community. The Health Guide establishes trust and provides support to patients through their health care journey by outreach, advocacy, support, and education to develop self-management skills.

POSITION RESPONSIBILITIES

Supports a proactive, multidisciplinary team approach directed toward prevention, education and health promotion. Establishes supportive relationships with patients. Assesses patients educational/clinical needs and serves as a resource, advocate and liaison for the client. Documents sessions and progress via appropriate avenues. Collaborates with providers and other resources when necessary to arrange further care. Consults with other members of the healthcare team to solve problems and seek advice. Maintains patient privacy and confidential patient information. Participates in outreach/follow-up phone calls and visits. Shares questions and concerns with appropriate resources. Assists in the development of criteria to measure outcomes, assists in the analysis of data for quality improvement, interprets results, identifies limitations and barriers and recommends alternatives. Possess a strong allegiance to Sanford Health and its guiding values, self-motivation, resiliency, ability to build trusting relationships, community service experience, and strong technology savviness.

QUALIFICATIONS

Bachelors Degree required, preferably in a healthcare related field. Experience in navigating a complex health care system (e.g., ambulatory, inpatient, etc.) as well as outside community resources and establishing relationships with key professionals in all areas.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing. Every day, we show that commitment by delivering the highest quality of care to the communities we serve. We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases. We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-243-1372 or send an email to talent@sanfordhealth.org .

In compliance with federal law requiring employers to verify new employees' U.S. employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Sioux Falls

State: South Dakota

Job Function: Clinical Support

Job Schedule: Full Time

Shift: Varies

Req Number: req9302