Sanford Health Applications Support Analyst - HR/Payroll - Information Technology in Sioux Falls, South Dakota

Job Title: Applications Support Analyst - HR/Payroll | Information Technology | Sioux Falls

City: Sioux Falls

State: South Dakota

Department : IT-Finance/HR Supply Chain APP

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

Have an extensive knowledge in a Sanford assigned application. Have a basic knowledge of other Sanford applications. Expected to use analytical skills and experiences to investigate or escalate support issues. Incorporate appropriate presentation techniques to support and/or lead training sessions. Assist in the creation and maintenance of training documentation. Research, analyze and make recommendations for application work flow improvements. Create and analyze reports created using multiple reporting mechanisms. Perform with a high level of customer service with all support and training requirements. Promote and participate in a team approach. Must be comfortable managing change with excellent problem solving skills. Time management and prioritization are needed on a daily basis. Proficient verbal and written communication is essential. Positive attitude and accelerate customer service skills are expected.

POSITION RESPONSIBILITIES

Position works a variety of hours/shifts, which will include evenings, nights and weekends during the build and implementation periods. This position can also expect to be on-call during the major implementations and also for on-going support of the applications. Some day and/or overnight travel is necessary.

QUALIFICATIONS

IT certification must be obtained within 6 months of date of hire and within three attempts of certification testing, if applicable. Minimum of a Bachelor's Degree in healthcare or computer related field. Previous experience in Information Technology,

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing. Every day, we show that commitment by delivering the highest quality of care to the communities we serve. We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases. We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-243-1372 or send an email to talent@sanfordhealth.org .

In compliance with federal law requiring employers to verify new employees' U.S. employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Sioux Falls

State: South Dakota

Job Function: Information Technology

Job Schedule: Full Time

Shift: Days

Req Number: req8691