Sanford Health Patient Care Technician Inpatient - General Medicine in Luverne, Minnesota

Job Title: Patient Care Technician Inpatient | General Medicine | Luverne

City: Luverne

State: Minnesota

Department : GENERAL MED ROUTINE

Job Schedule: Full Time

Shift: Varies

Hours Per Shift: 8 hr

JOB SUMMARY

Performs basic patient care services and supports activities of the patient care unit. Patient Care Technicians are multi skilled to provide expanded bedside services under the direct supervision of a Registered Nurse. Patient Care Technicians have knowledge of and utilize appropriate age-related patient care protocols relating to the physical and psychological needs of all ages of patients. Must be able to work with growth and development needs of unique client populations. Knowledge of medical terminology and medical equipment/supplies preferred.

POSITION RESPONSIBILITIES

Patient Care Technician performs reception duties and clerical tasks and must have strong verbal communication skills. Primary emphasis is on customer service to patients and co-workers. Must maintain confidentiality standards as defined by system policies. Must be able to work independently. Must communicate to patients, family members and visitors with courtesy and tact. Must have initiative and independent judgment in making decisions as it relates to patient accounts. Responsible for maintaining a healthy relationship with hospital and clinic personnel to improve and to communicate account information. Registers patients for the emergency department, inpatient area, unscheduled outpatients obtaining necessary patient information for insurance and other billing information. Completes all registration and admissions workflows in the Emergency Department as assigned. Accurately record each patient's emergency department visit in the emergency room log book. Coordinates interpreter services and informs patient of consent and insurance policies authorizing signatures. Must be able to maintain files and records. Exhibits excellent customer service skills by assisting patient's needs, i.e. mobility needs, transporting to other departments/units, answering questions. Responsible for ordering office supplies required for location. Must maintain proper phone etiquette. Must establish relationships with outside customers (physicians, physician office staff and outside callers. Ability to maintain confidentiality of sensitive information. Makes copies of patient information for transfers and discharges to or from our facility. Other duties to include monitoring of unit/ facility via controlled access doors. Must work collaboratively with other health care team members, demonstrate effective customer and interpersonal skills including a good command of the English language. Must be able to work with growth and development needs of unique client populations.

QUALIFICATIONS

CPR High school diploma or equivalent. Previous experience with clerical/business services, communications equipment, and computer entry are desirable but not essential. Previous patient care experience/certification in nursing assistant preferred but not required. HUC/secretarial training preferred. Must have basic math skills for troubleshooting with telemetry equipment

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing. Every day, we show that commitment by delivering the highest quality of care to the communities we serve. We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases. We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-243-1372 or send an email to talent@sanfordhealth.org .

In compliance with federal law requiring employers to verify new employees' U.S. employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Luverne

State: Minnesota

Job Function: Clinical Support

Job Schedule: Full Time

Shift: Varies

Req Number: req11840